Shipping and Delivery

General Shipping

Most orders are processed and shipped within 1-2 business days within placing an order.

Transit may take longer if the parcel was delayed due to carrier mishandling, customs delay, or other circumstances beyond our control. We will only ship the products to the address that is indicated on the order.

 

Shipping and Order Processing Holidays

Orders can be submitted via our website, but will not be processed, delivered or counted as in-transit on the following major holidays and company closures:

o  New Year’s Day (January 1st)

o  President’s Day

o  Memorial Day

o  Independence Day (July 4th)

o  Labor Day

o  Thanksgiving Day

o  The Friday After Thanksgiving Day

o  Christmas Eve (December 24th)

o  Christmas Day (December 25th)

o  Day After Christmas (December 26)

 

International Shipping Customs, Duties, and Taxes

Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. The purchaser will be responsible for all customs taxes and additional taxes that are charged by the destination country.

Please note that international orders may be subject to VAT and additional customs fees upon delivery. These fees are determined by your local customs officials and are the responsibility of the buyer.